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Data Protection
Welcome to the websites of RUD. We place particular importance on protecting your private data and want you to feel comfortable during your visit to our websites. This data protection declaration explains all you need to know about data protection.
Website data protection declaration and also information about the data subjects according to Articles 13 and 14 EU Data Protection Directive (DSGVO)
General information
Information about the responsible body:
Company: RUD Ketten Rieger & Dietz GmbH u. Co. KG
Statutory representative: Dr. Hansjörg Rieger, Ph.D. Jörg S. Rieger, Johannes W. Rieger, Dr. Benjamin T. Rieger
Address: Friedensinsel, 73432 Aalen
Data protection officer contact data:
General data processing information
Relevant data:
Personal data is only collected if you provide it to us. No additional personal data is collected. Processing of your personal data extending beyond the statutorily authorised shall only take place based on your express consent.
Purpose of processing:
Contract implementation.
Categories of recipients:
Public bodies if there are priority legal provisions. External service providers or other contractors. Other external bodies, insofar as the data subject has granted consent or if transfer is admissible because of an overwhelming interest.
Third country transfers:
As part of the contract implementation, contract processors outside the European Union may also be engaged. Permanent data storage: The duration of the data storage is based on the statutory retention periods and typically amounts to 10 years.
Specific details about the website
1. We receive data in two ways:
1. Data that you provide to us:
Typically, you can use our website without providing us with personal data directly. For some services, such as our snow chain shop for example, we ask for your personal information, e.g. name, information about your vehicle and your address, in order to be able to provide the respective service quickly and conveniently or to be able to offer the service at all (for example we need your address to be able to send your order). Detailed information about all the services available on our website is contained in this data protection declaration.
2. Data that we receive as a result of your use of our services:
Some data is collected automatically and for technical reasons whenever you visit our website. This includes the webserver's log data. Every time you access one of our sites and download a file, access data about this procedure is saved in a logfile on our server. Each data set comprises:
- The site page from which the new site or file was requested
- The name of the called file or site
- The date and time of the request, the success of the request and the server capacity at the time of the request
- The data quantity transferred
- The IP address assigned to you by your provider
- If you login with a user account, also the login information for the corresponding web service
- Client Detection (Mobile, Desktop, etc.)
- User Agent The saved data is evaluated exclusively anonymously for statistical purposes.
3. Cloudflare
We use the “Cloudflare” service provided by Cloudflare Inc., 101 Townsend St., San Francisco, CA 94107, USA. (hereinafter referred to as “Cloudflare”). Cloudflare offers a content delivery network with DNS that is available worldwide. As a result, the information transfer that occurs between your browser and our website is technically routed via Cloudflare’s network. This enables Cloudflare to analyze data transactions between your browser and our website and to work as a filter between our servers and potentially malicious data traffic from the Internet. In this context, Cloudflare may also use cookies or other technologies deployed to recognize Internet users, which shall, however, only be used for the herein described purpose. The use of Cloudflare is based on our legitimate interest in a provision of our website offerings that is as error free and secure as possible (Art. 6(1)(f) GDPR). Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details and further information on security and data protection at Cloudflare can be found here: https://www.cloudflare.com/privacypolicy/.
The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the US, which is intended to ensure compliance with European data protection standards for data processing in the US. Every company certified under the DPF is obliged to comply with these data protection standards. For more information, please contact the provider under the following link: https://www.dataprivacyframework.gov/participant/5666.
Data processing
We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract mandated by data privacy laws that guarantees that they process personal data of our website visitors only based on our instructions and in compliance with the GDPR.
2. Use of a newsletter
When registering for our newsletter, you provide us with your email address and optionally also other data. We only use this information to send you the newsletter. Your data entered when registering for the newsletter remains stored with us until you deregister from our newsletter. It is possible to deregister at any time via the link envisaged for this in the newsletter or by sending us a corresponding message. With the deregistration, you refuse the use of your email address. We also use your email address, which we receive in connection with the sale of a product or service, exclusively for direct advertising in the form of our newsletter for our own, similar products or services like those ordered by you, unless you have refused this use. You can refuse the use of your email address at any time without incurring any costs other than the transmission costs according to the basic tariff. Your refusal (and thus the cancellation of our newsletter) can be exercised by sending a corresponding message to our email address (see legal notice).
3. Use of Google Analytics
This website uses Google Analytics, a web analysis service from Google Inc. ("Google"). Google Analytics uses "Cookies", text files that are saved on your computer and which facilitate an analysis of the use of the website. The information generated by the cookie about your use of this website is typically transmitted to a Google server in the USA and saved there. If IP anonymisation is activated, however, your IP address is shortened first within the member states of the European Union or in other signatory countries to the Treaty on the European Economic Area. The full IP address is only sent to one of Google's servers in the USA and then shortened in exceptional cases. On behalf of the operator of this website, Google will use this information in order to evaluate your use of the website, in order to collate reports about the website activities and in order to provide other services connected with the use of the website and internet use to the website operator. The IP address transmitted by your browser within the framework of Google Analytics is not collated with other data from Google. You can prevent the installation of cookies by adjusting the settings accordingly in your browser software; however, please note that in this case you will not be able to use all the functions of this website in full. You can also prevent the data generated by the cookie and relating to your use of the website (incl. your IP address) being saved by Google and the processing of this data by Google by downloading and installing the browser plugin available under the following link: tools.google.com/dlpage/gaoptout. In view of the discussion regarding the use of analysis tools with complete IP addresses, we would like to point out that this website uses Google Analytics with the extension "_anonymizeIp()" and therefore IP addresses are only processed in shortened form in order to prevent personal identification. Specifically for browsers on mobile devices, please click this link in order to prevent the anonymised collection by Google Analytics on this website for your browser in future using an "Opt-Out-Cookie".
4. Matomo
This website uses the open-source web analysis service Matomo.
Through Matomo, we are able to collect and analyze data on the use of our website-by-website visitors. This enables us to find out, for instance, when which page views occurred and from which region they came. In addition, we collect various log files (e.g. IP address, referrer, browser, and operating system used) and can measure whether our website visitors perform certain actions (e.g. clicks, purchases, etc.).
The use of this analysis tool is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the analysis of user patterns, in order to optimize the operator’s web offerings and advertising. If appropriate consent has been obtained, the processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25 (1) TDDDG, insofar the consent includes the storage of cookies or the access to information in the user’s end device (e.g., device fingerprinting) within the meaning of the TDDDG. This consent can be revoked at any time.
Analysis without cookies
We have configured Matomo in such a way that Matomo will not store cookies in your browser.
Hosting
We host Matomo exclusively on our own servers so that all analysis data remains with us and is not passed on.
5. Google Maps
This website uses the map service Google Maps via an API. Provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
To ensure privacy on this site, Google Maps is disabled when you first visit this site. A direct connection to Google's servers will only be established if you activate Google Maps yourself (consent pursuant to Art. 6 (1) lit. DSGVO). This will prevent your data from being transferred to Google when you first enter the page.
After activation, Google Maps will save your IP address. This is then usually transferred to a Google server in the US and stored there. The provider of this site has no influence on this data transfer after activating Google Maps.
For more information about how to handle user data, please refer to the Google Privacy Policy:
www.google.de/intl/de/policies/privacy/
6. Google Ads Conversion Tracking
This website uses Google AdWords Conversion TrackingGoogle AdWords Conversion Tracking, a web analysis service from Google Inc. ("Google"). Google AdWords Conversion Tracking also uses "Cookies" that are saved on your computer and which facilitate an analysis of the use of the website. The information generated by the cookie about your use of this website is transmitted to a Google server in the USA and saved there. Google will use this information in order to evaluate your use of the website, in order to collate reports about the website activities and in order to provide other services connected with the use of the website and internet use. Google will also transmit this information to third parties, if applicable, insofar as this is statutorily prescribed or if third parties process this data on behalf of Google. Google will never combine the data with other data from Google. You can prevent the use of cookies generally if you refuse the saving of cookies in your browser.
7. Google Tag Manager
We use the Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
The Google Tag Manager is a tool that allows us to integrate tracking or statistical tools and other technologies on our website. The Google Tag Manager itself does not create any user profiles, does not store cookies, and does not carry out any independent analyses. It only manages and runs the tools integrated via it. However, the Google Tag Manager does collect your IP address, which may also be transferred to Google’s parent company in the United States.
The Google Tag Manager is used on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the quick and uncomplicated integration and administration of various tools on his website. If appropriate consent has been obtained, the processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25 (1) TDDDG, insofar the consent includes the storage of cookies or the access to information in the user’s end device (e.g., device fingerprinting) within the meaning of the TDDDG. This consent can be 11 / 20 revoked at any time.
The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the US, which is intended to ensure compliance with European data protection standards for data processing in the US. Every company certified under the DPF is obliged to comply with these data protection standards. For more information, please contact the provider under the following link: https://www.dataprivacyframework.gov/participant/5780
8. Google reCAPTCHA
We use “Google reCAPTCHA” (hereinafter referred to as “reCAPTCHA”) on this website. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. The purpose of reCAPTCHA is to determine whether data entered on this website (e.g., information entered into a contact form) is being provided by a human user or by an automated program. To determine this, reCAPTCHA analyzes the behavior of the website visitors based on a variety of parameters. This analysis is triggered automatically as soon as the website visitor enters the site. For this analysis, reCAPTCHA evaluates a variety of data (e.g., IP address, time the website visitor spent on the site or cursor movements 17 / 20 initiated by the user).
The data tracked during such analyses are forwarded to Google. reCAPTCHA analyses run entirely in the background. Website visitors are not alerted that an analysis is underway. Data are stored and analyzed on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the protection of the operator’s websites against abusive automated spying and against SPAM. If appropriate consent has been obtained, the processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25 (1) TDDDG, insofar the consent includes the storage of cookies or the access to information in the user’s end device (e.g., device fingerprinting) within the meaning of the TDDDG. This consent can be revoked at any time. For more information about Google reCAPTCHA please refer to the Google Data Privacy Declaration and Terms Of Use under the following links: https://policies.google.com/privacy?hl=en and https://policies.google.com/terms?hl=en.
The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the US, which is intended to ensure compliance with European data protection standards for data processing in the US. Every company certified under the DPF is obliged to comply with these data protection standards. For more information, please contact the provider under the following link: https://www.dataprivacyframework.gov/participant/5780.
9. Google Ads Remarketing
Google Ads Remarketing This website uses the functions of Google Ads Remarketing. The provider of these solutions is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
With Google Ads Remarketing, we can assign people who interact with our online offering to specific target groups in order to subsequently display interest-based advertising to them in the Google advertising network (remarketing or retargeting).
Moreover, it is possible to link the advertising target groups generated with Google Ads Remarketing to device encompassing functions of Google. This makes it possible to display interest-based customized advertising messages, depending on your prior usage and browsing patterns on a device (e.g., cell phone) in a manner tailored to you as well as on any of your devices (e.g., tablet or PC).
If you have a Google account, you have the option to object to personalized advertising under the following link: https://adssettings.google.com/anonymous?hl=de.
The use of these services occurs on the basis of your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TDDDG. You may revoke your consent at any time.
For further information and the pertinent data protection regulations, please consult the Data Privacy Policies of Google at: https://policies.google.com/technologies/ads?hl=en.
The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the US, which is intended to ensure compliance with European data protection standards for data processing in the US. Every company certified under the DPF is obliged to comply with these data protection standards. For more information, please contact the provider under the following link: https://www.dataprivacyframework.gov/participant/5780.
10. LinkedIn Insight Tag
This website uses the Insight tag from LinkedIn. This service is provided by LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. Data processing by LinkedIn Insight tag We use the LinkedIn Insight tag to obtain information about visitors to our website. Once a website visitor is registered with LinkedIn, we can analyze the key occupational data (e.g., career level, company size, country, location, industry, job title) of our website visitors to help us better target our site to the relevant audience. We can also use LinkedIn Insight tags to measure whether visitors to our websites make a purchase or perform other actions (conversion measurement). Conversion measurement can also be carried out across devices (e.g. from PC to tablet). LinkedIn Insight Tag also features a retargeting function that allows us to display targeted advertising to visitors to our website outside of the website. According to LinkedIn, no identification of the advertising addressee takes place.
LinkedIn itself also collects log files (URL, referrer URL, IP address, device and browser characteristics and time of access). The IP addresses are shortened or (if they are used to reach LinkedIn members across devices) hashed (pseudonymized). The direct identifiers of LinkedIn members are deleted by LinkedIn after seven days. The remaining pseudonymized data will then be deleted within 180 days.
The data collected by LinkedIn cannot be assigned by us as a website operator to specific individuals. LinkedIn will store the personal data collected from website visitors on its servers in the USA and use it for its own promotional activities. For details, please see LinkedIn’s privacy policy at https://www.linkedin.com/legal/privacy-policy#choices-oblig.
Legal basis
If your approval (consent) has been obtained the use of the abovementioned service shall occur on the basis of Art. 6(1)(a) GDPR and § 25 TDDDG (German Telecommunications Act). Such consent may be revoked at any time. If your consent was not obtained, the use of the service will occur on the basis of Art. 6(1)(f) GDPR; the website operator has a legitimate interest in effective advertising promotions that include the utilization of social media.
Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: https://www.linkedin.com/legal/l/dpa and https://www.linkedin.com/legal/l/eu-sccs.
The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the US, which is intended to ensure compliance with European data protection standards for data processing in the US. Every company certified under the DPF is obliged to comply with these data protection standards. For more information, please contact the provider under the following link: https://www.dataprivacyframework.gov/participant/5448.
Objection to the use of LinkedIn Insight Tag
You can object to LinkedIn’s analysis of user behavior and targeted advertising at the following link: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.
In addition, LinkedIn members can control the use of their personal information for promotional purposes in the account settings. To prevent LinkedIn from linking information collected on our site to your LinkedIn account, you must log out of your LinkedIn account before you visit our site.
11. Use of own "Cookies"
This website uses its own "cookies" in order to enhance the user-friendliness ("cookies" are data sets, which are sent by the webserver to the user's browser and saved there for a later call). No confidential data is saved in our own cookies. You can prevent the use of cookies generally if you refuse the saving of cookies in your browser.
12. Social Media
RUD is also present on various social media sites, such as Facebook, X, LinkedIn, Xing and YouTube. We want to give you the best possible customer service here. To this end, queries sent via these channels are forwarded internally and processed. In order to be able to contact us via social media, you must be logged in with the respective provider. To this end, the user may collect, process and use personal data. The provider may receive additional information about your surfing via cookies and/or if you are logged in with the respective provider while using our website. RUD does not have any influence on the type, extent and processing of this data. RUD does not receive any personal data about you from the providers. Further information about data processing by the respective provider can be found on their data protection sites.
13. Leadinfo
The website uses the lead generation service of Leadinfo B.V., Rivium Quadrant 141, 2909 LC Capelle aan den IJssel, The Netherlands (hereinafter referred to as "Leadinfo"). The service identifies visits to the website based on IP addresses and, if the user is a company, displays publicly available information for this purpose, such as the company name, address data or data from the trade register. In some cases, the correlation also concerns personal data of natural persons. In addition, Leadinfo evaluates user behavior on the website in order to correlate IP addresses with companies and to improve the services offered.
Opt-outs can be made at www.leadinfo.com/en/opt-out
Leadinfo's privacy policy is available at https://www.leadinfo.com/en/privacy
14. Use of Chatbots
We use chatbots to communicate with you. Chatbots have the capability to respond to your questions and other entries without the assistance of humans. To do this, chatbots analyze your entries and other data to give matching responses (e.g., names, email addresses and other contact information, customer numbers and other identification, orders, and chat progresses). The chatbot can also register your IP address, log files, location information and other meta data. The data is archived on the servers of the chatbot provider. It is possible to generate user profiles based on the recorded data. Moreover, the data can be used to display interest-related advertising if the other legal requirements are met (in particular if consent has been obtained). Moreover, it is possible to link chatbots to analytical and advertising tools.
The recorded data can also be used to improve our chatbots and their response patterns (machine learning). We or the chatbot operator retain the data you enter until you ask us to delete it, revoke your consent to archive it or if the purpose for the data storage is no longer in effect (e.g., once your inquiry has been fully processed). This does not affect mandatory statutory provisions – in particular, retention time frames. The legal basis for the use of chatbots is Art. 6(1)(b) GDPR, if the chatbot is used to negotiate a contract or in conjunction with the fulfillment of a contract. If appropriate consent has been obtained, the processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25 (1) TDDDG, insofar the consent includes the storage of cookies or the access to information in the user’s end device (e.g., device fingerprinting) within the meaning of the TDDDG. This consent can be revoked at any time. In all other cases, the use is based on our legitimate interest in the most effective client communication possible (Art. 6(1)(f) GDPR).
Use of AI applications in the context of chatbot communication
Our chatbots use artificial intelligence (AI) for customer communication. The AI we use analyzes the content of your message in order to autonomously generate a suitable response. In this context, the AI processes all the content of your message, including names, email addresses, communication content or technical information (e.g. IP addresses, device information). The use of the AI software used is based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in the most efficient customer communication possible using modern technical solutions. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 (1) (a) GDPR and § 25 (1) TDDDG. Consent can be revoked at any time. We integrate the following AI applications into our chatbots: Hubspot 10 / 20 We use Hubspot for our customer communication. The provider is Hubspot Inc. 25 Street, Cambridge, MA 02141 USA. So when you contact us, your requests, including metadata, can be transferred to the provider's servers and processed there to generate a suitable response.
15. Hubspot CRM
Hubspot CRM We use Hubspot CRM on this website. The provider is Hubspot Inc. 25 Street, Cambridge, MA 02141 USA (hereafter Hubspot CRM).
Hubspot CRM enables us, among other things, to manage existing and potential customers and customer contacts, to communicate with you and to plan and execute marketing activities in line with your interests. Hubspot CRM enables us to capture, sort and analyze customer interactions via email, social media, or phone across multiple channels. The personal data collected in this way can be evaluated and used for communication with the potential customer or marketing measures (e.g., newsletter mailings). Hubspot CRM also enables us to collect and analyze the user behavior of our contacts on our website.
The use of Hubspot CRM is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the most efficient customer management and customer communication. If appropriate consent has been obtained, the processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25 (1) TDDDG, insofar the consent includes the storage of cookies or the access to information in the user’s end device (e.g., device fingerprinting) within the meaning of the TDDDG. This consent can be revoked at any time.
For details, please refer to Hubspot’s privacy policy: https://legal.hubspot.com/de/privacy-policy.
Data transmission to the US is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.hubspot.de/data-privacy/privacy-shield.
The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the US, which is intended to ensure compliance with European data protection standards for data processing in the US. Every company certified under the DPF is obliged to comply with these data protection standards. For more information, please contact the provider under the following link: https://www.dataprivacyframework.gov/participant/5812.
Information about other data processing methods
Specific details about the application procedure
Relevant data:
Application information
Purpose of processing:
Implementation of the application procedure.
Categories of recipients:
Public bodies if there are priority legal provisions. External service providers or other contractors, including for data processing and hosting. Other external bodies, insofar as the data subject has granted consent or if transfer is admissible because of an overwhelming interest.
Third country transfers:
As part of the contract implementation, contract processors outside the European Union may also be engaged, including email providers. Permanent data storage: Application data is typically deleted within four months after notification of the decision, unless there is consent for a longer data storage period as part of the inclusion in the applicant pool. Specific details about the processing of customer data/potential customer data
Relevant data:
Data about the contract implementation; if applicable, additional data about processing based on your express consent.
Purpose of processing:
Contract implementation, including offers, orders, sale and billing, quality assurance. Categories of recipients: Public bodies if there are priority legal provisions. External service providers or other contractors, including for data processing and hosting, despatch, transport and logistics, service providers for printing and sending information, and call centres. Other external bodies, insofar as the data subject has granted consent or if transfer is admissible because of an overwhelming interest, including for credit information when buying on account, for electronic dispatch of information, for quality assurance purposes.
Third country transfers:
As part of the contract implementation, contract processors outside the European Union may also be engaged, including email providers
Permanent data storage:
The duration of the data storage is based on the statutory retention periods and typically amounts to 10 years.
Specific details about the processing of employee data
Relevant data:
Data about the contract implementation; if applicable, additional data about processing based on your express consent.
Purpose of processing:
Contract implementation within the framework of the employment relationship.
Categories of recipients:
Public bodies if there are priority legal provisions, including tax office, social insurance provider, employers' liability insurance association. External service providers or other contractors, including for data processing and hosting, for billing, for travel costs settlement, for insurance services, for vehicle use. Other external bodies, insofar as the data subject has granted consent or if transfer is admissible because of an overwhelming interest, including for order acquisition, insurance services.
Third country transfers:
As part of the contract implementation, contract processors outside the European Union may also be engaged, including email providers
Permanent data storage:
The duration of the data storage is based on the statutory retention periods and typically amounts to 10 years.
Specific details about the processing of supplier data
Relevant data:
Data about the contract implementation; if applicable, additional data about processing based on your express consent.
Purpose of processing:
Contract implementation, including queries, purchasing, quality assurance.
Categories of recipients:
Public bodies if there are priority legal provisions, including tax office, customs. External services or other contractors, including for data processing and hosting, bookkeeping, payments. Other external bodies, insofar as the data subject has granted consent or if transfer is admissible because of an overwhelming interest.
Third country transfers:
As part of the contract implementation, contract processors outside the European Union may also be engaged, including email providers.
Permanent data storage:
The duration of the data storage is based on the statutory retention periods and typically amounts to 10 years.
More information and contacts
In addition, you can assert your right to information, correction or deletion, or to restriction of the processing or the safeguarding of your right to refuse processing and the right to transfer data. Here you will find the possibility to contact us by email: datenschutz@rud.com, or by letter (http://www.rud.com/impressum.html). You also have the right to contact the data protection authorities if you have any complaints.
Disclosure of Personal Data to Third Parties
We use HubSpot as our Customer Relationship Management (CRM) platform to collect and manage personal data submitted through our website (e.g., contact forms). The data collected may include personal information such as name, email address, company, and inquiry details. This information is used solely for the purpose of processing your request, including product inquiries and sales consultations. In order to respond to your inquiry in the most effective way, your data may be shared with our authorized distribution partner in the United States, The Caldwell Group, Inc. (https://www.caldwellinc.com/), for the sole purpose of processing your request.
The data remains stored in our HubSpot CRM system and is not transferred to any other third parties without your explicit consent. The transfer of data is carried out on the basis of legitimate interest (Art. 6 (1) lit. f GDPR), as it is necessary for the proper handling of your inquiry and for providing you with relevant product and service information.
